Shipping policy

Last updated: May 25, 2026

Order Fulfillment Location

All orders are processed and shipped from our fulfillment center at:

PixelWipo
819 Dakota Ln
Seagoville, Texas 75159
United States

Processing Time

Orders are typically processed within 1–2 business days after payment confirmation. You will receive a confirmation email with tracking information once your order has shipped.

Domestic Shipping (United States)

Shipping Method	Weight	Price	Estimated Delivery Time
Economy	$5.00 and up (cart value)	$4.90	5–8 business days
Economy	5–70 lb	$19.90	5–8 business days
Standard	0–1 lb	$6.90	3–4 business days
Standard	1–5 lb	$9.90	3–4 business days

Free Economy Shipping is available for orders 0–5 lb at $4.90.

Business days are Monday through Friday, excluding major U.S. holidays.

International Shipping

We ship to over 230 countries, including but not limited to:
United Arab Emirates, Austria, Australia, Belgium, Canada, France, Germany, Italy, Japan, Netherlands, Spain, Switzerland, United Kingdom, and more.

Shipping Method	Price	Estimated Delivery Time
Economy International	Free	5–8 business days
DHL Express (Discounted rates via Shopify)	Calculated at checkout	Supports prepaid duties
USPS First Class Package International	Calculated at checkout	Varies by destination
USPS Priority Mail Express International	Calculated at checkout	Varies by destination
USPS Priority Mail International	Calculated at checkout	Varies by destination

International delivery times are estimates and may vary due to customs clearance, carrier delays, or local postal services.

Customs, Duties, and Taxes

International orders may be subject to import duties, taxes, and customs fees determined by the destination country.
These charges are not included in the shipping cost and are the responsibility of the customer.
DHL Express shipments may offer prepaid duties at checkout where available.

Shipping Carriers

We use the following carriers for order fulfillment:

DHL Express (international – discounted Shopify rates)
USPS (domestic and international – discounted Shopify rates)

Tracking Information

Once your order has shipped, you will receive an email with:

Tracking number
Carrier name
Link to track your shipment

Lost or Delayed Packages

PixelWipo is not responsible for:

Shipping delays caused by carriers, weather, or customs
Lost or stolen packages after delivery confirmation

If your package is lost in transit, please contact us at Contact@PixelWipo.shop and we will assist you in filing a claim with the carrier.

Incorrect Shipping Address

Please double-check your shipping address at checkout. PixelWipo is not responsible for orders shipped to an incorrectly provided address. If an order is returned to us due to an address error, you will be responsible for any reshipping fees.